This policy describes what information we collect , how we will use this information and under what
circumstances we will share the information. This Policy applies whether you access Medcart through a
browser and through a mobile app. We understand the importance of protecting your information and
ensuring your privacy. By using our services, you agree on handling your information in accordance with
INFORMATION WE COLLECT
Medcart will collect information you provide about you:
Information you provide while registering on our website , mobile app or social media accounts
such as personal information like your name, email address, and POBOX code. And if you place
an order with us, we collect information including your address, phone number and the details
of your order.
Technical information about usage of Medcart when you use it either through a browser or
mobile app, we automatically receive some technical information about the hardware and
software that is being used by you including a unique identifier for your device. Information
collected can be about your computer, including but not limited to your IP address, operating
system and browser type, as well as information about your general internet usage.
if you download or use our mobile application, we may have access to details about your
COOKIES AND OTHER TRACKING TECHNOLOGIES: We use various technologies to collect
information, including cookies and device identifiers. We may use session cookies, persistent
cookies, and other identifiers to collect information from your browser or device that helps us
personalize your experience.
If you log into the Medcart through a third-party, we may receive some information about you
through them. For example, if you choose to log with your Facebook account, we may receive
information about your contacts. We may also offer social sharing tools (such as the Facebook
Like button) that let you share products on Medcart with other sites and vice versa. You should
check the privacy policies of these services and your settings there for more information.
Information you provide when you provide reviews, testimonials or feedback on our platform.
Information you provide with contact us correspondence.
Information about transactions you carry out through our Platform and of the fulfilment of your
HOW INFORMATION WILL BE USED
Medcart will use the information as follows:
Provide customer service to you , respond to your communications and requests, and contact
you about your use of Medcart
provide you with information and products that you request from us or which we feel may
interest you, with your approval to be contacted for such reasons
to carry out our services arising related to your usage of Medcart platform
to notify you about services changes and process of provision
to improve the quality of the service we are able to offer
complete the payment of the purchase and service costs through one or more payment
Understand how the platform users interact with our services in order to improve it.
to manage incentives programs offered by Medcart.
WHAT INFORMATION WE SHARE
Medcart is a platform that may connects users with suppliers who provide the products purchased
and delivery companies that shall deliver the products.Therefore, we need to share information
about you and your order with the other parties to enable our service to you. The information will
be shared to the following :
Business partners who are affiliates of us (e.g. logistics businesses to deliver products to you,
marketing companies, online payments processers, etc.). Those businesses may store your
Information to make your use of our Services more efficient. We will ensure that these
businesses do not use your Information for other purposes. We may also receive Information
from these business (e.g. updated address information, payment transaction received), which
we may use. By using our Platform, you hereby freely and specifically consent to the transfer,
storage, use, and disclosure of your Information among businesses who are affiliates of us,
wherever located. These businesses shall be contractually bound to respect the confidentiality
of your Information.
Marketing affiliated partner/ Medcart staff to provide you with information about products that
may be of interest to you, service messages, new features, special offers and events of interest.
We may contact you via various channels, including without limitation emails, push
notifications, web notifications, post, telephone, in-app messages and news feed cards. We may
permit third parties to use your Information to help them reach the kind of audience they want
to target and comply with our commitments to the advertisers on our website. You may be
contacted to participate in some of our market research activities.
We may share your information for business purposes in connection with sale of company
assets, financing or acquisition of all or a portion of our business by another company.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE
We ensure that we use technical, administrative, and physical security measures in order for your
unauthorized access or alteration to, disclosure, or destruction of your Information. Only those
authorized Medcart staff and affiliated partners who need to know your Information in connection with
the performance of their services are allowed to access this Information.
You have a responsibility as well toward your information. It is essential to protect yourself against
unauthorised access to your password and to your devices used to access our Services. You are
responsible for keeping your password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do
our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform
and any transmission is at your own risk.
HOW CAN YOU MANAGE YOUR INFORMATION
You can view and update your account on the platform such as your orders, personal identifiable
information, payment settings and email notification settings.
The system will place cookies when you log on to our Platform. You may disable Cookies by changing the settings on
your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality.
CHANGES TO THIS POLICY
This policy may change as per the business changes needs. Any revised Policy will be posted at this page
on the platform and will be effective as per the reviewed effective date. We may provide you with
additional notice (such as a notice on our homepage or sending you a notification) but we advise you to
review regularly the posted policy on the